rittmeister@earthlink.netDer
Rittmeister Militaria, LLC. Content Pages: ORDER PAGE. Updated
on 9
January 2010. Contact
us at:
rittmeister@earthlink.net
New
items on
Bala's Bargain Bin, our clearance
page, effective
19 July 2009!!
AND
Kyri's Kurio Korner, featuring great
little items from a
cute little cat -- at reduced prices! Effective
19 July 2009!!
We have an office in Germany 0049 (0)4104-962028!!
Signage
We want to point out the signs we use on the Merchandise Pages. You will notice the "Hold" sign on some of the items.
It means someone has put a hold on the item and intends to purchase it, or has it on lay-away. The "Hold" sign
will remain on the item until it has been paid-for-in-full and delivered. If for some reason the original party is unable to complete the purchase, it will again become available.
If you see the "Sold" sign on an item, it means the item has been paid for and is in the process of being delivered. Do not despair if you missed out! Let us know of your interest and we will see if we can find another one for you!
Der Rittmeister Militaria's
Two-Fold GuaranteeDer Rittmeister Militaria, LLC is determined to provide the best guarantee in the militaria collecting community. We want our customers to be doubly sure that they are getting the best possible service AND receiving authentic merchandise. To that end, our guarantee is two-fold:
(1) We offer a 30-day, no-questions-asked return policy. This means that our customers can return ANY item within 30 days of purchase for ANY reason and receive a full refund of the purchase price. (Shipping & insurance is non-refundable. Bank credit card fees may also be deducted).
(2) We offer a life-time guarantee of authenticity for all merchandise. If any item that we have sold as an original is found to be a reproduction, we will promptly refund the purchase price.
Letters of Authenticity
Upon request we are pleased to provide a letter of authenticity at the time of purchase. These letters consist of the description of the item as it appears on our Web Site on our letterhead. It further describes our two fold guarantee policy. These can be helpful for insurance purposes, especially for more expensive items should you ever have to place a claim due to theft.
Consignment Items - Guarantee
From time to time we offer consignment items which are the property of another party. Our guarantee on these items is for THIRTY DAYS only. At the end of that time we disburse payment to the consignor and the sale is considered to be final. Your acceptance of these terms is acknowledged when you place an order for a consignment item. If a consignment item is not to your liking, please let us know within that thirty day time frame and we will immediately refund your purchase price.
How To Order
We do not have a order form. To make the ordering process easier for you we have an e-mail link on each merchandise page. This helps you write to us directly from the page on which you have seen the item that interests you. We generally are up-to-date on our "Hold" and "Sold" signs. So, if you do not see such a sign, the item should be available. To insure the item is available, just drop us an e-mail so we can confirm its availability.
Please don't send payment until we have confirmed the item is available and we have discussed the final details to include shipping. Since most of our items are one-of-a-kind, this will avoid disappointment if the item has been previously spoken for. If you would like to speak to us regarding an item, just ask for our phone number in the e-mail. We will be happy to provide it to you.
We are happy to speak with you about militaria and our inventory. However, for privacy reasons and to have a semblance of a home life, we do not publish our phone number on the site. We only provide it upon request. We live in the Eastern Time Zone of the United States in New Port Richey, Florida and operate from our home. We ask for your cooperation in this matter so that we do not get phone calls at 3:00 AM. When that happens I get "cranky" and the price tends to go up drastically!
We are a charter and lifetime MAX certified dealer. We believe and strongly support the program they offer, although our own two-fold guarantee has been in place since 1996 (after having been a collector for more than THIRTY years). This was before we even attended a MAX Show.
We want you to have confidence in what we sell. That is why we offered a lifetime guarantee for authenticity long before others in the hobby offered a guarantee of such length. We feel this is nothing more than common sense. After all, if we have had made a mistake on an item, our problem should not become your problem.
Winner - Max Show Dealer Award
Overall Table Presentation
Der Rittmeister Militaria, LLC received the second place Dealer Award for "Overall Table Presentation" at one of the MAX Shows.
Our e-mail address is
All items are guaranteed period pieces unless specifically described to the contrary. A thirty-day return policy is offered to ensure that you are pleased with any item purchased from us. If you are not pleased with an item for any reason whatsoever, simply return it to us (that means the EXACT item that we sent you and not another) within 30 days, in the same condition as we shipped it to you, and your purchase price of the item(s) (excluding shipping) will be cheerfully refunded. Authenticity of the items is guaranteed for LIFE. All purchases are payable in U.S. Dollars. We cannot accept checks in currency other than U.S. Dollars. We ARE able to accept Postal Money Orders from Canada payable in U.S. Dollars. We can also accept a wire transfer into our U.S. or German bank accounts. You need only ask for details in order to do this. Purchases made by credit card and returned may, at our option, be assessed 3% for the bank charges that we have incurred as a part of the refund process.
Thank you for allowing us to share some of our items and interests with you. If there is something that you want, please e-mail me at:
I also enjoy hearing from my collector friends. E-mail me for my phone number and feel free to call me between the hours of 10:00 AM-10:00 PM Eastern time for a chat. Remember, e-mail for the telephone number.
We have a dedicated FAX line: 001 727 857-0961!!
We have an office in Germany 0049 (0)4104-962028!!
Layaways
We are always very happy to work with collectors on layaways. We have offered layaways on items of $30,000 and for $50. We will work with you to design a program that helps you meet your collecting goals and stays within your budget. Generally, we like to receive between 25% and 33% of the total amount as a down payment when we agree to a layaway. The number of months required to complete a layaway is quite flexible and if you tell us your needs, we will do our very best to accommodate you.
We do ask for REGULAR monthly payments. Our layaways are not designed for a down payment with a balloon payment at the end of the agreed upon time for the item(s). It is critical that we receive these monthly payments on a timely basis. We are happy to receive your payments by check, money order, cash, or credit card. For those of you who wish to pay by credit card, tell us what day of the month you would like the charge placed and we will take care of the rest. If during the course of the layaway you have a problem in making the payments we will work with you as much as possible to ease a temporary problem. If you are honest with us we will work with you 100% to make the layaway work.
Here is one very important proviso we have found necessary to add to ALL layaways we arrange with collectors. If you ask us to put an item on layaway, we expect you to complete your end of the deal within the time frame to which we have agreed before the item(s) are placed on layaway. We are not a Wal-Mart. Adding another shirt back to inventory is not a hardship for them. When a layaway is not handled in the manner that we have agreed to It IS a hardship for us, and for our other collectors. Most of our items are one-of-a-kind or, at the very least, not everyday items. When we take them off the market, other collectors cannot purchase those item(s). If you ask us to hold the item(s) for six months (for example), and then don't complete the deal, you have created a considerable hardship for us AND our other customers.
Therefore, if you do NOT complete a layaway as agreed upon:
WE WILL RETAIN 25% OF THE AMOUNT YOU HAVE PAID TO THAT POINT AS LIQUIDATED DAMAGES. FURTHER, FUTURE LAYAWAY PRIVILEGES WILL BE REVOKED.
If you cannot do the deal, then please do NOT ask us to HOLD item(s) for you. This is a simple matter of courtesy. When you ask us to HOLD an item, we have entered into a contract, essentially. You would feel ill-used if we sold the item out from under you while you were making your payments as we had agreed to at the onset. Help us keep this fun and fair for both parties.
We are happy to offer layaways to you. 99.9% of our layaways are concluded in a fair and reasonable way for both parties. We do not want to see the 1/10 of 1% ruin the program for the other 99.9%. In all of our years we have only had to invoke this procedure with TWO customers. We will be thrilled if we never have to do so again.
Thank you!
Shipping and Insurance
Costs
Please note that shipping and insurance charges must be added to the cost of all shipments. The charges below are only applicable for shipments within the U.S. International shipments will be negotiable depending on the item and the mode of delivery.
(Our shipping department staff members truly get into and all over their work! Bala, is on the left. Grisha, her brother, is on the right. Sometimes you may even find some of their fur in a package. Let us assure you that there is NO additional charge for this very rare and collectible fur. Just consider it a gift from them to you as a token of their appreciation for you doing business with Der Rittmeister Militaria. Your doing business with Der Rittmeister Militaria LLC permits them to enjoy tuna every night and cream throughout the day)!
DER RITTMEISTER MILITARIA SHIPPING CHARGES
EFFECTIVE 1 JANUARY 2008
Due to increased shipping rates from the USPS and FedEx, and higher insurance, the cost of shipping for all packages will increase effective 1 January 2008. This is the first increase we have had since January 2005. We can no longer absorb the increases we have received over the last three years. The increase is due to fuel surcharges and a general increase from every company with which we ship. We have also received a rate increase from the company that insures the packages we ship to you. This private insurance is still less costly than buying insurance from the carriers with whom we ship. The rates below are for domestic shipments. International rates will be quoted at the time of purchase, based on your individual requirements.
$ 175.00 and less............................ $12.00
$ 175.01 - $300.00 .......................... $ 16.00
$300.01 - $500.00 ........................... $ 19.00
$500.01 - $750.00 ........................... $22.00
$750.01- UP .................................... Determined by
FedEx does NOT ship to Post Office Boxes. We must have a street address to ship to you!
Bulky, heavy, or especially valuable items will be shipped at mutually agreed upon prices. FedEx Ground Service is also available for the lower forty-eight states. We use FedEx and the USPS for international shipments. Prices will depend on the nature of the shipment and where it is being shipped.
Lay-aways
and flexible terms can be arranged. 
We accept MASTERCARD, VISA, and AMERICAN EXPRESS cards. When ordering using your credit card, you will need to include the type of card, the card number, billing address (this is VERY important) and expiration date, along with the name of the card holder. For purchases of more than $1,000.00, we also require the security code from the credit card. Returns for credit card purchases may be assessed 3% bank charges as a part of the refund process.
Checks and Money Orders should be made out to:
Der Rittmeister Militaria, LLC
Our mailing address is:
Der
Rittmeister Militaria, LLC
P. O. Box 841
New Port Richey, Florida 34656-0841
.......................................................................
Links to Our Pages
Der Rittmeister Content Pages:
 Click here
for our Home Page |
 Click for the Order Information Page |
 Click here for Our Biography Page |
 Click here to Meet the late, great Jack Hunter |
Click here for Links to
our Merchandise & Content Pages. This is just a sample of the wide
variety of high quality items that we offer in our ever changing inventory!
